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Things Between Napoleon and SourceDay Are Heating Up

Napoleon Grill Napoleon Grill

We recently sat down with Jean Louis Marin, VP of IT & Louise Mayer, ERP Improvement Manager at Napoleon to learn how launching a cloud supplier collaboration platform impacted their business. We were excited to learn that after adopting SourceDay, Napoleon increased their on-time delivery by 35%, decreased invoice errors by 90%, and saved their buyers 1-2 hours a day.

For more than 40 years, Napoleon Products managed supplier pricing, quantity, and lead-time data through email, spreadsheets, and phone calls. However, as the company started to grow, their team struggled to maintain customer satisfaction and avoid product margin erosion. With SourceDay’s PO and AP solution, Napoleon gained the visibility necessary to cost-effectively deliver against the growing demand for Napoleon products.

At the root of Napoleon’s challenges, they needed to transform their purchasing process and automate manual procedures and make their supply chain more reliable. With SourceDay, Napoleon simplified their supplier communication and reduced mismatched AP invoices without having to maintain a supplier portal, go through complicated training, or support revisions.

SourceDay provides us a platform where communication is all orchestrated in one place… It facilitates a lot of the notification and communication processes by letting the users know when they have to take action on things. We see the ability for both users on the procurement side as well as the vendor side to get access to information very easily.”

Jean Louis Marin, VP of IT at Napoleon

Speedy Results

Napoleon went live with SourceDay in April 2018 and soon after noticed an improvement in buyer productivity, increased on-time deliveries, and stopped overpaying suppliers. Production plans became more accurate thanks to SourceDay’s software and Napoleon discovered a drastic increase in their ability to deliver to customers on time.

SourceDay paid for itself in less than 3 months.

Jean Louis Marin, VP of IT at Napoleon

Learn more about Napoleon Products and how adopting SourceDay changed their business.

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Rocore Moves Away from “Business as Usual”

Rocore Production Floor Rocore Production Floor

Founded in 1984, Rocore began as a supplier of fabricated sub-assemblies used in heavy-duty industrial radiators. Now, they supply a wide variety of heat exchange products and services. Although the company’s products changed over time, their procurement processes stayed the same.

Before adopting SourceDay, Rocore experienced many of the same problems that thousands of other manufactures experience on a daily basis; late or incorrect purchase orders, missed acknowledgments, and inaccurate pricing. Rocore’s procurement team struggled to chase down PO data from vendors, manually update changes to POs in Syteline/CloudSuite Industrial ERP, and meet delivery dates on-time.

We were operating like a lot of manufacturers, making do with the tools and manual processes that have always been used.

Tina Grow, IT Director at Rocore

After a few months using SourceDay, we sat down with Rocore’s IT Director, Tina Grow to learn how their business had changed.

Grow was impressed with the consistency and accuracy that SourceDay brought to Rocore’s entire PO process for both buyers and suppliers. Since SourceDay seamlessly integrates with Syteline/CloudSuite Industrial ERP, purchase orders flow directly to suppliers and every PO modification is automatically updated. In addition to saving Grow countless employee hours, SourceDay’s unified dashboard completely eliminated the frustration of tracking down POs across multiple systems.

Uniting Buyers and Suppliers

Since Rocore pays for the license, its suppliers access SourceDay for free. With SourceDay, Rocore’s suppliers are able to streamline labor-intensive tasks, quickly acknowledge POs, and ultimately, get paid faster. SourceDay provides all the necessary training for Rocore buyers and their vendors, making the transition simple.

I don’t have to train our users, I don’t have to train vendors. It’s a very small footprint on our server…[SourceDay] handles everything.

Grow

Improved Communication with Suppliers

Using SourceDay’s collaboration engine, Rocore’s procurement team has been able to improve communication with its suppliers. Through a single dashboard, buyers and suppliers can hold each other accountable in acknowledging, tracking, and updating purchase orders. With improved communication, Rocore is able to run a leaner and more efficient team with fewer mistakes and late deliveries.

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How UEC Modernized Their Procurement Processes with SourceDay

Universal Electric Corporation Production Floor Universal Electric Corporation Production Floor

“You shut down your customer if you don’t get a part.” Brian Maden, a global supply manager at Universal Electric Corporation (UEC), knows the effects of delayed deliveries first-hand.

For over 95 years, Universal Electric Corporation used manual processes to collaborate with suppliers on orders. UEC’s buyers spent a significant amount of time adjusting production timelines based on delays. These outdated processes led to lost orders, missed acknowledgments and delayed order receipts.

We have a steady flow of 1,400 to 1,500 purchase order lines and a missed acknowledgment can throw everything out of sync.

-Maden

Changing lives

After searching for a solution, Maden discovered SourceDay. He was impressed that SourceDay combined all of UEC’s PO data from every key vendor for every buyer in a single dashboard. Universal Electric Corporation’s ERP system, CloudSuite Industrial (Syteline), and SourceDay share data automatically. No more scrolling through lines of spreadsheets and manually copying the data into Syteline. This integration makes it simple to anticipate, plan for, adjust, and minimize any disruption. In addition, acknowledgments, email notifications, and promise dates are automated through SourceDay, meaning Maden never misses a change.

Implementing a cloud-based SaaS solution, like SourceDay, allows UEC to simplify its supplier communication. As a result, Maden saw a decrease in the number of disruptions to production plans due to delays. With fewer late deliveries, UEC was able to actually increase production.

Learn more about SourceDay and how we help manufacturers and distributors, like UEC, improve their supply chains and grow their businesses.

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Learn How Global Supplier SMC Saved 5 Hours a Week

As an account representative for a major global supplier, at any given moment you’re juggling dozens of open purchase orders that require updates to prices, quantities, lead times, delivery dates, and more. Your ability to keep track of these changes impacts your company’s bottom line and determines if your customers receive what they ordered on time.

Have you ever considered another way to keep track of all of these open orders outside of spreadsheets, sticky notes, and emails? How many hours could you save not digging through messages to find a specific request or change on a single purchase order?

Meet Kenny

As an Account Representative for the global supplier, SMC Corporation of AmericaKenny Zielinski knows this struggle all too well. In an effort to track order changes, Zielinski spent hours each week sifting through emails. On average, his largest account would send 8 purchase orders per day, each with multiple line items, precise specifications, varying due dates, and multiple changes–all piling up in his seemingly never-ending inbox. But, after abandoning his manual process, Zielinski estimates that he saves an hour per day.

When his largest account automated their system and adopted SourceDay, they asked him to reconsider his own PO management process and join them on the SourceDay platform for free.

We sat down with Zielinski to learn more about how he started using SourceDay and how it has helped him.

“Like many suppliers, I was using four separate systems to keep track of all of the orders, acknowledgments and communications with my customers – spreadsheets, email, phone and texts…While the combination of systems worked, I was limited with what I could do to manage open orders and communicate with my customers.”

Changing lives

The idea of automating these manual tasks with a software solution certainly struck a chord with Zielinski. He had been eager to find a less manual process for quite some time. Because his largest account had already purchased SourceDay, as their supplier SMC Corporation, was able to use the interface for free!

Zielinski learned the SourceDay interface after only an hour. He began receiving alerts regarding late orders, urgent requests, and updates on PO acknowledgments. With real-time data coming through, Zielinski could shift his attention from constantly cross-checking systems for updates, and spend more time focusing on relationships with his customers.

Everything is in one place, visible to me and my customer so there is never a risk for miscommunication or a missed item. I cannot think of a single thing I was doing before that hasn’t been improved with SourceDay.

Kenny Zielinski, SMC Corporation of America

Since adopting Sourceday, Zielinski has more time to interact with, build, and maintain relationships with his customers. Get to know his story better and read the full case study.

Learn more about SourceDay’s SaaS solution and how we help manufacturers and distributors, like SMC Corporation, improve their supply chains and grow their businesses.

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