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Rocore Moves Away from “Business as Usual”

Rocore Production Floor Rocore Production Floor

Founded in 1984, Rocore began as a supplier of fabricated sub-assemblies used in heavy-duty industrial radiators. Now, they supply a wide variety of heat exchange products and services. Although the company’s products changed over time, their procurement processes stayed the same.

Before adopting SourceDay, Rocore experienced many of the same problems that thousands of other manufactures experience on a daily basis; late or incorrect purchase orders, missed acknowledgments, and inaccurate pricing. Rocore’s procurement team struggled to chase down PO data from vendors, manually update changes to POs in Syteline/CloudSuite Industrial ERP, and meet delivery dates on-time.

We were operating like a lot of manufacturers, making do with the tools and manual processes that have always been used.

Tina Grow, IT Director at Rocore

After a few months using SourceDay, we sat down with Rocore’s IT Director, Tina Grow to learn how their business had changed.

Grow was impressed with the consistency and accuracy that SourceDay brought to Rocore’s entire PO process for both buyers and suppliers. Since SourceDay seamlessly integrates with Syteline/CloudSuite Industrial ERP, purchase orders flow directly to suppliers and every PO modification is automatically updated. In addition to saving Grow countless employee hours, SourceDay’s unified dashboard completely eliminated the frustration of tracking down POs across multiple systems.

Uniting Buyers and Suppliers

Since Rocore pays for the license, its suppliers access SourceDay for free. With SourceDay, Rocore’s suppliers are able to streamline labor-intensive tasks, quickly acknowledge POs, and ultimately, get paid faster. SourceDay provides all the necessary training for Rocore buyers and their vendors, making the transition simple.

I don’t have to train our users, I don’t have to train vendors. It’s a very small footprint on our server…[SourceDay] handles everything.

Grow

Improved Communication with Suppliers

Using SourceDay’s collaboration engine, Rocore’s procurement team has been able to improve communication with its suppliers. Through a single dashboard, buyers and suppliers can hold each other accountable in acknowledging, tracking, and updating purchase orders. With improved communication, Rocore is able to run a leaner and more efficient team with fewer mistakes and late deliveries.

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Powering Napoleon’s Procurement with SourceDay — VISUAL Focus 2019 Recap

Napoleon & SourceDay: Powering Procurement and AP Automation with Supplier Collaboration Napoleon & SourceDay: Powering Procurement and AP Automation with Supplier Collaboration

Over the course of 4 days at VISUAL Focus 2019, we met so many inspirational procurement leaders at breakout sessions, networking events, and at our booth!

But, one of our favorite memories from the event was presenting alongside Napoleon Products in our session, Napoleon & SourceDay: Powering Procurement and AP Automation with Supplier Collaboration.

Napoleon Products ERP Improvement Manager Louise Mayer and SourceDay COO Clint McRee took the stage for a candid conversation on how Napoleon modernized their procurement processes using SourceDay’s PO Collaboration and 3-way invoice matching. Through SourceDay’s centralized platform, they are now able to complete vouchering for thousands of POs and invoices across hundreds of suppliers.

During the session, Louise Mayer described the all-too-common supply chain challenges Napoleon faced.

Napoleon’s Key Challenges

  • 10+ price discrepancies per day that eroded profit margin
  • Manual PO process led to inefficiencies
  • Late customer shipments
  • Expedite fees due to late deliveries
  • Mismatched invoices
  • Late & incomplete deliveries caused by incorrect lead times and quantities

At the root of these challenges were significant inefficiencies in the first mile of their supply chain — supplier collaboration. Napoleon needed to transform their purchasing process and automate manual procedures and make their supply chain more reliable.

With SourceDay, Napoleon has simplified their supplier communication without having to maintain a supplier portal, go through complicated training, and support revisions.

SourceDay paid for itself in less than 3 months…

– Louise Mayer

The SourceDay Approach

With SourceDay, Napoleon is able to see more accurate lead times and quantities so they can keep production plans on target.

By streamlining and error-proofing the acknowledgment process across procurement, accounts payable and vendors, Napoleon is able to improve on-time delivery.

Before SourceDay, inaccurate supplier invoices led to overpayments. With SourceDay, Napoleon can more closely monitor POs and see mismatches where they originate.

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