Last week, SourceDay’s VP of Product, Josh Tong, joined an Epicor User Group webinar to speak about COVID-19’s impact on supply chains. In an effort to understand the audience and the challenges you face, Josh opened his presentation with the results of a survey taken at the beginning of the webinar.
While industries are still adjusting and recovering from COVID-19 disruptions, it’s important to remember that the manufacturing sector is one of the most resilient industries and, through careful planning, it’s possible to bounce back and even improve on pre-pandemic processes.
The State of Supply Chain Disruption
Industries across the board are grappling with the unreliability of raw materials. These raw material risks begin with the POs creation and continue to the end of the PO lifecycle. As buyers respond to COVID-19 disruptions, changes in PO lines have jumped from around 40% in September 2019 to over 60% in April 2020.
Now, more than ever, there is a need for transparency and clear communication, but we’ve found that communication is falling short at each step of the purchase order lifecycle.
So what can Epicor customers do to better manage these communication gaps? SourceDay was built to extend the capabilities of ERPs, specifically by creating a collaborative software that would make it easier for buyers and suppliers to communicate.
“We are not trying to replace the ERP; we are really just trying to maximize the investment you’ve already made,” Josh Tong said.
Here are a few questions Epicor customers asked us.
Epicor already generates PO suggestions. Why do I need SourceDay?
While the ERP generates PO suggestions, SourceDay generates purchase order confirmations and allows your team to quickly make changes to them. It’s the difference between managing your supply chain through emails and spreadsheets and having a platform that ensures nothing drops through the cracks. SourceDay has an integrated supplier scorecard as well as audit logs to track every change for each purchase order.
Does SourceDay update Epicor once changes are approved?
Yes! SourceDay allows for a two-way feed of information between changes communicated in SourceDay and the ERP. As changes are approved, Epicor is updated with the most up-to-date information. This ensures the rest of your team can see those changes and that your supply chain is running with the most up-to-date data.
How do I cancel orders after a PO has been cut by Epicor?
As demand begins to drop off in some industries, many sales orders were cancelled. Integrated with your ERP, SourceDay picks up signals from the ERP, allowing your team to quickly make the necessary changes you need to adjust to the shift in demand. Your team immediately knows that there is a PO that needs their attention and can act on it, saving your company from spending money on materials and parts that are no longer needed.
How can I increase supplier visibility within Epicor 10?
SourceDay is focused on making sure that there is visibility across the supply chain and that there are workflows in place to manage acknowledgements, changes, and order fulfillment. Our goal is that nothing gets lost in an email inbox. SourceDay is focused on visibility outside of the inbox to make sure nothing gets missed. On top of that, SourceDay tracks important supplier performance metrics like on-time delivery and responsiveness in supplier scorecards.
With over 7,000 companies and suppliers globally across 11 industries with $66 billion in spend processed, Sourceday understands the supply chain process. We know how important clarity and communication are to mitigating risk. Find out how SourceDay can help you ditch the spreadsheets, get your supply chain on track, and most importantly, stay on track.