Chief Customer Officer, CTO and VP of Product to Build on Strong Market Positioning
AUSTIN, Texas— SourceDay, the direct spend industry’s leading supplier collaboration engine, today announced a major investment in its executive team with the appointment of Jim Hilbert as Chief Customer Officer (CCO), Peter Feldman as Chief Technology Officer (CTO) and Josh Tong as Vice President of Product. These strategic hires will drive SourceDay’s continued growth and expand its strong foundation of customer success. SourceDay is now used by more than 5,000 companies worldwide, driving year-over-year growth of 122%.
We are delighted to bring Jim, Peter and Josh to the SourceDay team. Each of these executives bring skills and experience that our business needs at this exciting time in our history. Our success is a direct result of the quality of our people, and these three hires demonstrate our commitment to be the best as we continue to revolutionize supplier collaboration.”Tom Kieley, CEO & Co-Founder of SourceDay
As Chief Customer Officer, Hilbert brings three decades of high tech leadership experience to SourceDay, where he is focused on the customer experience and success. Building a predictable revenue model by mentoring and investing in the sales team, Hilbert helps customers apply new technology to business process improvement. Prior to SourceDay, he served as Chief Revenue Officer at Cradlepoint and Aryaka Networks, and has also held senior roles with Armor Cloud Security, Rackspace and EMC Corporation.
“With a net retention rate of 112%, it’s clear that SourceDay’s customer experience is top-notch,” commented Hilbert. “I could not be more excited about our momentum and the opportunity we have to build the next great, Austin-based sales and customer success team.”
Feldman joins SourceDay as CTO and will lead the company’s development and technical operations teams. He has more than 25 years’ experience in product development and operations, and most recently served as Chief Operating Officer for Carnegie Technologies. Prior to this, he served in executive roles at M87, AT&T Wi-Fi and Nomadix.
“A big part of the SourceDay success story is the company’s commitment to building a great product that solves a real problem in a new way. I can’t wait to take this to the next level by driving even faster innovation,” said Feldman. “I look forward to working closely with every part of the organization to deliver even more value to our customers.”
Tong, SourceDay’s new VP of Product, brings over a decade of experience building customer-centric, category-defining products. He brings expertise in blending customer insights with technology and data science to create innovative new products for customers. In this new role, Tong will be responsible for driving product strategy and execution for the SourceDay product portfolio. He previously held strategic product roles at venture-backed companies including SpareFoot, Shelfbucks, and Tallwave.
“SourceDay is uniquely positioned to transform how companies collaborate with suppliers,” said Tong. “The team’s laser focus on solving direct spend challenges has truly set it apart and helped it produce tremendous results. I’m excited to join the team as we build on this foundation by expanding the breadth and depth of the product portfolio.”
SourceDay is the collaboration engine that brings people, information, and processes together to modernize how companies manage orders with their suppliers, drive collaboration and ship orders on time. From Fortune 100 companies to mid-size manufacturers, thousands of organizations use SourceDay to connect their teams with their suppliers, centralize order data, and drive their businesses forward. Since 2015, SourceDay has helped more than 5,000 companies process more than $20 billion in direct spend, across more than 20,000 POs a day.