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Home | Why It’s Time to Re-engineer Direct Procurement for Supply Chain Resilience

March 19, 2025

Why It’s Time to Re-engineer Direct Procurement for Supply Chain Resilience

Donna Fritz

Thumbnail image for Why It’s Time to Re-engineer Direct Procurement for Supply Chain Resilience

Across North American manufacturing and distribution organizations, direct procurement—sourcing and managing materials essential for product creation—often remains stubbornly resistant to change. It’s understandable: after investing heavily in ERP systems and organizational restructuring, many leaders feel they’ve done enough. Unfortunately, that inertia can become costly. Today’s rapidly evolving business landscape exposes traditional procurement strategies as not just inefficient but actively risky. So, is it finally time to re-engineer direct procurement?

Why Direct Procurement Gets Left Behind

Centralization Isn’t Enough

Direct procurement is typically centralized, tightly managed, and seemingly under control. This centralized structure leads to a common misperception that direct procurement inherently carries fewer risks compared to indirect procurement. But the reality is quite the opposite. While indirect procurement attracts attention for being sprawling and decentralized, direct procurement—despite its apparent structure—is quietly accumulating risks. This hidden vulnerability is due primarily to poor procurement data accuracy, limited procurement visibility, and increasing supply chain complexity.

ERP Expectations vs. Reality

Many organizations have heavily invested in ERP systems, anticipating streamlined procurement operations. However, the expected efficiencies from ERPs frequently remain unrealized. ERPs promise integration and simplicity, but procurement teams often find themselves managing significant portions of their workflow manually, from emails and spreadsheets to late-night phone calls addressing supplier disruptions. Leaders frequently decide to “live with it,” assuming the pain and disruption of yet another solution implementation outweigh any potential benefit.

But today, this outdated thinking is costing businesses dearly.

The Risks You Can’t Afford to Ignore

Data Blind Spots

The supply chain disruptions of recent years highlighted what procurement teams have long known but rarely addressed proactively: the real dangers lurking in traditional procurement practices. Whether it’s reliance on outdated Excel sheets for tracking orders, dependence on manual follow-ups with suppliers, or limited visibility into supplier performance, each factor contributes significantly to procurement risks.

Bad data alone can cripple a procurement team’s effectiveness. Inconsistent or inaccurate supplier performance metrics create blind spots, leaving procurement leaders unable to forecast accurately or react to changes swiftly. As supply chains become increasingly globalized and interconnected, these blind spots become dangerous vulnerabilities.

Increasing Complexity

Moreover, as supply chains diversify to mitigate risks, complexity increases. Businesses must juggle numerous suppliers, manage varying lead times, and maintain quality standards across dispersed networks. Under traditional procurement strategies, these complexities quickly become overwhelming, further intensifying risk.

The Real Cost of Inertia

Financial and Operational Impacts

Companies reluctant to re-engineer their direct procurement practices often underestimate the cost of maintaining the status quo. According to Gartner, manufacturers experiencing disruptions saw supply chain costs jump significantly, with some facing millions in losses due to inadequate procurement resilience.

For example, a mid-sized electronics manufacturer partnered with SourceDay after struggling with supply chain visibility. Before implementing a modern procurement solution, they relied heavily on manual processes and siloed data. The result was consistent late deliveries, rising expedited freight costs, and frustrated customers. By adopting a specialized direct procurement solution, they dramatically improved on-time supplier deliveries from below 70% to above 90%, reduced costs, and significantly enhanced their agility in responding to market shifts.

Emerging Trends Demanding Immediate Action

  • Nearshoring and Supplier Diversification: Companies are reconsidering sourcing strategies, shifting closer to home to reduce geopolitical and logistical risks, making traditional procurement methods inadequate.
  • Digital Procurement and AI Adoption: Businesses leveraging AI-powered forecasting achieve substantial competitive advantages, significantly reducing stock-outs and excess inventory. Organizations still dependent on spreadsheets lag behind those adopting predictive analytics.
  • ESG and Compliance Expectations: Increasing sustainability and regulatory compliance demands robust data tracking and supplier management capabilities beyond traditional procurement strategies.

Overcoming Implementation Hesitations

Addressing Implementation Concerns

Procurement leaders often hesitate due to the perceived complexity of deploying another technology solution. Yet, today’s direct procurement solutions like SourceDay offer rapid technological deployment coupled with meaningful change management.

SourceDay provides technology and structured methodologies for driving adoption, ensuring quick wins through dedicated resources for onboarding, training, and continuous support. Companies quickly see tangible improvements in procurement visibility, collaboration, and operational efficiency, making the transition worthwhile.

Real-World Success Stories

Automotive Industry Example

A North American automotive parts manufacturer struggled with late supplier deliveries and frequent production interruptions, costing millions annually. After integrating SourceDay’s procurement solution, they improved supplier on-time delivery rates from approximately 65% to over 92%, drastically reducing expedited shipping costs and downtime.

Consumer Goods Example

Similarly, a North American consumer goods distributor discovered that their ERP alone couldn’t handle procurement complexities involving hundreds of suppliers. Adding a specialized procurement solution improved inventory accuracy, lead-time predictability, and supplier reliability, significantly enhancing competitiveness and customer satisfaction.

Practical Path Forward for Re-engineering Procurement

Re-engineering direct procurement can start simply by addressing immediate, high-impact pain points:

  • Improve Procurement Visibility: Gain real-time insights into supplier performance and inventory status.
  • Enhance Data Accuracy: Automate data entry to eliminate manual spreadsheet tracking, significantly reducing errors.
  • Increase Supplier Collaboration: Use a single platform to eliminate fragmented communication.

Implementing a specialized procurement solution designed for direct procurement accomplishes these tasks quickly, delivering measurable results.

The Cost of Falling Behind

Competitors embracing modern procurement practices leverage procurement as a competitive advantage. Companies delaying modernization risk becoming increasingly vulnerable in efficiency, resilience, customer satisfaction, and profitability.

It’s not if direct procurement should be re-engineered—it’s how quickly your organization acts.

It’s Time to Act

Direct procurement stands at a tipping point. Rapid global supply chain changes demand immediate strategic procurement transformation. Organizations continuing outdated practices risk vulnerability and competitive disadvantage.

Modern procurement solutions, supported by robust change management, offer clear pathways forward. This is about fundamentally reshaping procurement to support business strategy.

Is your direct procurement strategy resilient enough for today’s complexities and tomorrow’s uncertainties? Now is the time to ask hard questions, make strategic decisions, and embrace transformative procurement practices.

Don’t let inertia be your biggest risk—make direct procurement your strongest competitive advantage.

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