ARES Tool (Netsuite)
How the family-owned specialty automotive hand-tool seller increased on-time delivery by 70% and supplier engagement by 36% with SourceDay - gaining essential peace of mind and optimized PO management workflows in the process.
“One thing I really like about the SourceDay platform is that it’s really quick. All of a sudden, we had peace knowing where each PO stood and what needed action. With our suppliers now all using SourceDay, we have a better way of looking at things because we know where the pipeline is.”
-Ian Hull, Supply Chain Manager
Regaining control of critical functions while scaling for growth
The [ARES Tool] team needed a solution that would help them regain control of inventory management, establish workflows that could scale with the company’s growth, enhance supplier communications, and deliver the real-time insights needed for improved business decisions. In evaluating various tools, the user experience of SourceDay’s platform proved simple and easy to use, which was particularly important for the ARES team. Additionally, finding a solution that ARES suppliers would adopt and regularly use, even if English wasn’t their native language, was crucial for increasing supplier communication and engagement.
Improved communications and greater visibility
Before
- Lack of PO status visibility
once it was cut in the ERP, creating blind spots - Manual PO tracking
consumed majority of team's time as the business scaled - Inventory management challenges
emerged due to growing process complexities and an expanded supplier base - Low supplier engagement and acknowledgement rate
due to rapid growth and lack of standardized onboarding
After
- A single PO management platform
allowed for status visibility across the team on all open POs - Automated PO tracking
tracked all communications and activities, assuring no interactions were missed - Improved inventory management
from accurate ERP data and PO statuses reduced the risk of unnecessary costs - 151% improved supplier acknowledgement rate
from continual, automated engagement monitoring
“After a quick implementation, interaction with [our] suppliers was dramatically improved, achieving a 151% increase in supplier acknowledgment through automated workflows and a 36% increase in supplier engagement.”
- Ian Hull, Supply Chain Manager
The Change
Meeting both buyer and supplier requirements
In evaluating various tools, the user experience of SourceDay’s platform proved simple and easy to use, which was particularly important for the ARES team. They were already stretched thin trying to update massive spreadsheets regularly and manage an increasing volume of POs and supplier emails.
Additionally, finding a solution that ARES suppliers would adopt and regularly use, even if English wasn’t their native language, was crucial for increasing supplier communication and engagement. SourceDay met both the buyer and supplier requirements and delivered certainty that adopting a new software platform would drive increased efficiencies, not introduce new complexities.
Results
151% Increase in Supplier PO Acknowledgements
After a quick implementation, ARES saw an immediate increase in on-time delivery – upwards of nearly 70%. Interaction with their suppliers was also dramatically improved, achieving a 151% increase in supplier acknowledgment through automated workflows and a 36% increase in supplier engagement. With all of the suppliers now on the SourceDay platform, the team can quickly (within seconds) access real-time data around every single PO line item pertaining to due dates, quantities, or pricing and have visibility into the status of POs – from which ones might still be pending and warrant follow up, to which ones are on the verge of being late. A new peace of mind exists that wasn’t possible before.
Who We Are
SourceDay
SourceDay provides PO Collaboration solutions to manufacturers, distributors, retailers and supply chains all over the world. We do more than save time and money; we transform procurement’s value proposition within the company.
ARES Tool (Netsuite)
ARES is a family-owned hand-tool seller based in Seattle, WA. From wrenches and pry bars to sockets and screwdrivers, ARES offers specialty automotive tools built to last. The company takes pride in designing classic, strong, and functional tools that are tested and approved by professional mechanics and meant for DIYers and enthusiasts alike.
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