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Item performance you can plan with

When delivery dates shift, changes go unconfirmed, and lead times drift, planners compensate with excess safety stock and expedited freight. Item Performance strengthens purchase order management by grounding decisions in confirmed supplier commitments.

Protect margin by aligning item expectations to supplier reality

When item-level data reflects real supplier performance, teams stop reacting and start planning.

  • Lead times reflect confirmed behavior, improving inventory planning accuracy.
  • Reorder points and safety stock adjust to trends, not fire drills.
  • Buyers focus on the items disrupting production.
  • Operations sees risk before it becomes downtime.

Turn item insights into stronger execution

Item data matters only if it changes decisions.

Teams use performance trends to:

  • Validate or adjust lead time assumptions in MRP
  • Refine safety stock and reorder points
  • Refine master list price & update lead times
  • Identify recurring late shipments impacting OTIF
  • Flag suppliers driving purchase price variance (PPV)
  • Reduce expedite rates caused by inconsistent confirmations
Risk Type Description Key Benefit
Arrives Early Items consistently delivered ahead of lead time, creating excess stock and cash tied up on shelves SourceDay customers have saved millions in reduced safety stock
Arrives Late Items delivered later than planned, delaying production and customer orders 30%1 of late orders are for parts that consistently arrive late — now you’ll know which ones before ordering
Price Increasing Item costs rising over time, eating into margin 8%1 of purchased items increased >10% in the past year, driving millions in extra spend
Master Price Issue PO prices don’t match ERP list prices, causing budget overruns 11%1 of items have outdated master prices, leading to $4M+ in unplanned spend

1. Percentages are average across all SourceDay customers, representing over $20B in annual spend

Supplier reliability drives item predictability

The AI agents behind reliable item performance

Item trends are only as reliable as the purchase orders behind them. SourceDay AI agents continuously capture supplier commitments, detect execution risk, and identify planning inaccuracies so item performance metrics reflect real-world supplier behavior—not outdated ERP or MRP data.


Captures supplier confirmations, delivery commitments, and shipment updates that form the foundation of accurate item performance metrics.


Monitors supplier-driven changes to quantities and delivery dates, ensuring item performance analysis reflects the latest supplier commitments.


Identifies items exposed to elevated supply risk by analyzing supplier reliability, delivery performance, and emerging order exceptions before disruptions occur.


Detects inaccurate lead times, pricing, and planning assumptions by comparing item master data against actual supplier performance and recommending corrections.

Proven improvements in item predictability

Fewer production delays and clearer clear-to-build (CTB) visibility.

Frequently asked questions

The Items Hub organizes purchased item performance by both item and supplier. You can drill into an item to review delivery trends, lead time patterns, and supplier history in one place.

Item Performance reflects confirmed purchase order activity (including acknowledgements, accepted changes, and delivery updates) synchronized with your ERP. When supplier commitments change, updates can flow back to the ERP.

Teams can compare expected and historical lead times at the item level and adjust planning assumptions accordingly. Over time, this helps align ERP lead times to actual supplier behavior rather than static estimates.

Supplier scorecards measure performance across metrics such as on-time delivery, responsiveness, and price variance. Buyer administrators can configure scorecard weighting and settings to reflect their organization’s priorities.

Core automation workflows run automatically for all customers and are executed by AI agents. These workflows manage common PO collaboration activities such as delivering new POs, notifying suppliers of changes, and processing accepted updates. Custom workflows can also be built to streamline additional supplier interactions.

No. SourceDay integrates with your ERP and synchronizes confirmed updates and changes. The ERP remains the system of record, while SourceDay ensures supplier commitments are captured, maintained, and reflected accurately.

Most teams begin by stabilizing open purchase orders (improving acknowledgement rates, reducing unconfirmed changes, and increasing visibility into delivery commitments). As open orders become more controlled, item-level trends become more reliable for planning decisions.

See Item Performance in your environment.